The main objectives of the project are to:
- To set up an infrastructural network that can support the BPO Industry in Uganda;
- To market Uganda as a preferred BPO destination within the region;
- To establish partnerships with the private sector to enable the sustainability of the industry once it is set up;
- To develop a critical mass in terms of Human Resource to sustain the industry.
- To set up a policy framework for the BPO industry in Uganda.